Business Telephone Systems

Three Types Of Business Telephone Systems

Communication is an important aspect of any business. In this regard, business telephone systems are of great consequence. Your choice of business telephone system can take the business to new heights. This system takes your business as near as possible to the customers.

Hence, it is extremely necessary to choose the perfect telephone system for your business. Telephone is the fastest and simplest way to reach your customers. It is also the quickest method for your customers to reach you.

Good business telephone systems must be flexible enough to fulfill all your business needs. They should be able to handle the calls perfectly. You would not want your business callers and customers to face disconnections, inappropriate call routing or long confusing automated choices.

There exist three major types of business telephone systems. You can select the one that suits your business needs. These telephone systems are KSU-Less phones, Key systems & Private Branch Exchange (PBX) systems. Your choice will depend on the number of extensions you need. Also, the features your telephone system requires are crucial.

KSU-Less systems

Commonly, KSU-Less systems are suited to those companies that require a minimal number of extensions (e.g., around 10 or less). This is because this system offers fewer features as compared to the PBX or Key phone system. The features included in KSU-Less system are perfect for a complete small business telephone system. It requires a much lower amount of initial investment.

These types of telephones systems can be unplugged and relocated effortlessly. They are not perpetually wired in your office. Hence, even if you relocate your office, you will not face any difficulty regarding this telephone system, as it is portable.

Key Systems

Key telephone systems are broadly used in the businesses, which require 5 to 40 extensions. This type of telephone system makes use of a central control unit known as the Key System Unit (KSU). KSUs main job is to provide features & functions that are unavailable in ordinary phones.

Key systems, using a KSU, permit one extension to call another one in the house extension. Also, it prevents other users from picking up an in-use line. Key systems normally come as a standard with maximum features any business would anticipate. But, in some cases they are less flexible than the PBX telephone systems.

Private Branch Exchange (PBX) Systems

If your business requires more than 40 extensions or you need advanced functions from your business telephone system, then PBX systems are the right choice for you. For large installations, PBX systems are very expensive. Now, a powerful and fully functional PBX telephone system will fit on the top of your desk. The programmability & flexibility of a PBX system is the best.

Having all this information, you can now decide which of these business telephone systems will suit your requirements. After all, a good system can do wonders to your business.